1. Scope
This policy applies to information processed through FYP websites, dashboards, and related services. It does not cover third-party websites or services that may be linked from our pages.
2. Information We Collect
We may collect the following categories of information:
- Account information: username, email address, and account settings.
- Transaction details: order data, payment status, and service usage history.
- Support communications: messages submitted via tickets or support channels.
- Technical data: device/browser info, IP address, and log data for security and performance.
3. How We Use Information
We use information to:
- Provide, operate, and maintain our services.
- Process transactions and deliver orders.
- Prevent fraud, abuse, and unauthorized access.
- Improve performance, reliability, and user experience.
- Respond to support requests and communicate important updates.
4. Cookies & Tracking
We may use cookies or similar technologies to remember preferences, keep sessions active, and help measure site performance. You can control cookies through your browser settings; however, disabling cookies may affect functionality.
5. Sharing & Disclosure
We do not sell your personal information. We may share information only when necessary to:
- Work with payment providers and infrastructure vendors (as data processors) to run services.
- Comply with legal obligations, lawful requests, or to protect rights and safety.
- Enforce our Terms of Service and investigate abuse or fraud.
6. Data Retention
We retain information as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data and purpose.
7. Security
We implement reasonable technical and organizational measures to protect data. No method of transmission or storage is 100% secure, but we continuously work to improve safeguards.
8. Your Rights & Choices
Depending on your location, you may have rights to access, correct, delete, or object to certain processing of your personal information. You can request help or changes via our support channel.
Need assistance or want to make a privacy request? Please open a ticket via Support Center.
9. International Transfers
Your information may be processed in countries where our service providers operate. We take steps to ensure appropriate safeguards are in place where required.
10. Children’s Privacy
Our services are not intended for children under the age required by applicable law. If you believe a child provided personal information to us, please contact support.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates become effective when posted on this page. Your continued use of the services after an update indicates acceptance of the revised policy.
12. Contact
If you have questions about this Privacy Policy, please contact us via Support Center.
